These Terms & Conditions govern your use of Radahost's website and services, including web hosting, domain registration, web and graphic design, and digital marketing services. By using our services, you agree to these terms.

Services

Radahost provides web hosting, domain registration, design and digital marketing services as described on this website and in individual service agreements or invoices. Specific service levels, pricing and terms may be confirmed separately at the time of order.

Payment

Fees are payable in accordance with the plan or quote agreed at the time of purchase, via the payment methods made available in our billing portal (including card payments, M-Pesa and PayPal where applicable). Late or failed payment may result in suspension of services.

Acceptable use

Use of our hosting and related services is subject to our Acceptable Use Policy. Accounts used for illegal activity, spam, malware distribution or abuse of shared infrastructure may be suspended or terminated.

Service availability

We work to maintain high availability across our hosting infrastructure but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where practical.

Intellectual property

Unless otherwise agreed in writing, design and development work becomes your property upon full payment. Radahost retains the right to showcase completed work in its portfolio unless you request otherwise.

Cancellation & refunds

Cancellation and refund terms depend on the specific service and billing cycle purchased; details are provided at the time of order or on request.

Limitation of liability

To the extent permitted by law, Radahost is not liable for indirect or consequential losses arising from use of our services.

Changes to these terms

We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Contact

Questions about these terms can be sent to support@radahost.com.