Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Radahost ("we", "us", "our") collects, uses, discloses and safeguards information when you visit radahost.com, use our hosting, design or marketing services, or otherwise interact with us. It is intended to comply with the Kenya Data Protection Act, 2019.
Information we collect
- Contact details you provide via forms, email, phone or WhatsApp (name, email, phone number, business details, message content).
- Account and billing information when you purchase hosting or other services.
- Technical information such as IP address and browser type, collected via standard server logs.
We do not use third-party analytics or advertising trackers on this website.
How we use your information
- To respond to enquiries and provide the services you request.
- To deliver hosting, design and marketing services and related support.
- To send service-related communications (e.g. billing, support updates).
- To comply with legal obligations.
How we share your information
We do not sell your personal data. We may share information with service providers strictly necessary to deliver our services (e.g. payment processors), or where required by law.
Data retention
We retain personal data only as long as necessary to provide our services and meet legal, accounting or reporting requirements.
Your rights
Under the Kenya Data Protection Act, you have the right to access, correct, or request deletion of your personal data. See our Data Deletion Policy for how to submit a request.
Contact us
Questions about this policy can be sent to support@radahost.com or Mwingi Road, Kileleshwa, Nairobi, Kenya.